1. Information We Collect

• Personal data shared by clients (name, email, company info, project files).

• Website usage data, cookies, and analytics for improving services.

2. How We Use Information

• To communicate, deliver services, and improve our processes.

• For analytics and service optimization.

• To send marketing emails (clients can opt-out anytime via pollumeglobal@gmail.com).

3. Data Sharing

• We do not share client data for commercial purposes.

• Data may be used by tracking systems and analytics tools to improve user experience.

4. Data Security and Retention

• We follow best practices to protect your data.

• Data is stored for 1–3 years depending on operational needs. After this period, personal data is anonymized to ensure it cannot be traced back to the individual.

• Clients are responsible for additional security of their own sensitive data.

5. Third-Party Services

• Any third-party services or integrations used in your projects are outside our control.

• We are not responsible for issues caused by third-party services.

6. User Rights

• You can access, correct, or request anonymization of your personal data by contacting pollumeglobal@gmail.com.

• GDPR compliance will be implemented for EU clients in full.

• CCPA rights for California residents will be provided, including the right to opt-out of sale of personal data.

7. Cookies and Tracking

• We use cookies and tracking tools to analyze usage and improve services.

• You can manage cookie preferences via your browser settings.

8. Policy Updates

• We may update this Privacy Policy. Changes will be communicated to clients via email or posted on our website.